PRIVACY POLICY

Blue Ribbon is the trading name of Blue Ribbon House Limited. We take the privacy of our visitors and customers very seriously and do our utmost to protect the information collected about them. Our Privacy Policy explains how we collect, store, and use the information provided to us via our website, through email or telephone.

By visiting Blueribboncompany.com, you are accepting and consenting to the Privacy Policy and Terms and Conditions as set out in this document.

If you are under 16, we require a parent or guardian to be notified about Blue Ribbon's Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering, placing a wedding list or an order or purchasing a gift with Blue Ribbon.

This Privacy Policy does not apply to websites that may be linked to our website and Blue Ribbon is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of other such companies or organizations before submitting your details.

  PERSONAL INFORMATION 

Blue Ribbon collects personal information when you place a wedding list, an order, buy a gift or a gift card for someone else. By registering, you are consenting to the collection of your personal data. If a list or order is placed with Blue Ribbon, we hold personal information including your name, email address, phone number, home address, shipping and credit/debit card billing address so that we can process and fulfill your order. By purchasing a gift from someone’s wedding list you consent to your name and address to be shared with the couple.

For the most efficient delivery service we share your phone number with our courier in order for them to be be able to inform you on the progress of your shipment and to get in touch with you should they need to at the time of delivery.

Blue Ribbon may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

We do not sell your details to third party marketing companies. We collate general information about site traffic, sales, wedding lists, and other commercial information which we may pass on to third parties but never any information that could identify you personally. Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.

At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an automated unsubscribe link so that you can opt-out of that particular mailshot. Simply follow the indications in the e-mail. Alternatively you can change your email preferences or opt out of all emails by logging into My Account or Contact Us directly.

  SAFEGUARDING YOUR INFORMATION 

We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorised use. In addition, we will take reasonable steps to ensure that third party business partners' to whom we transfer any data will provide sufficient protection of that personal information. All pages requiring entry of personal details and credit card information take place on a secured page.

  FURTHER INFORMATION
AND FILING A COMPLAINT
 

If you require more information please go to the Contact Us section of the web site and send an email to our Customer Care department or call us on 07887 92 00 21. Alternatively, you can write to us: Blue Ribbon House Limited, 96 High Street Kensington, London W8 7GF. If you require further information about our Privacy Policy, please go to the Customer Care section of our website for the Frequently Asked Questions (FAQs).